Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are your fragrances authentic?
Yes, all products sold by Crist Fragances are 100% authentic and sourced directly from authorized distributors or the original luxury brands.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-7 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on opened perfume bottles.
Can I get a sample before committing to a full bottle?
We offer discovery sets and individual 2ml samples for most of our signature scents so you can experience the dry-down before purchasing a full-sized bottle.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.